SDSU Navigate (EAB) Help Requests

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**IF YOU ARE A NEWLY ADMITTED FIRST YEAR OR TRANSFER STUDENT FOR FALL 2025, ADVISING WILL TAKE PLACE AT NEW STUDENT ORIENTATION. DO NOT USE THIS FORM TO REQUEST ACCESS TO NAVIGATE OR APPOINTMENTS WITH ADVISORS. FOLLOW THE STEPS TO ENROLL, FOUND ON THE SDSU ADMISSIONS WEBSITE.**

This help request form is for Faculty and Staff users.

If you are a student, we recommend you review the EAB Student Information pages: https://studentsuccess.sdsu.edu/navigate-sdsu/info_for_students

and/or visit the Student Success Help Desk: https://studentsuccess.sdsu.edu/help_desk.

Faculty/Staff: We recommend that prior to submitting a help request users do the following:

Enroll in/review the CANVAS Advising Homeroom, which houses specific instructions, guides and video tutorials on how to use the SDSU Navigate (EAB) system. If you have not yet enrolled, you can self-enroll here: https://sdsu.instructure.com/enroll/EMHDDP
Reach out to your Assistant Dean or your SDSU Navigate Area Expert for advice on setting up and/or using the system. You can review the Campus Value Leaders here: https://studentsuccess.sdsu.edu/navigate-sdsu/leadership.

Thank you!

(Graduate Students: At this time, SDSU Navigate is a system for undergraduate students. Please connect with your program administrators and advisors directly.)

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First Name *

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EMPL ID (9 digit ID number) *

Please indicate which best describes YOU (ticket submitter)? *

I am a Faculty Member

I am a Staff Member

I am a Volunteer

I am a Graduate Student

I am an Undergraduate Student

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